Telephone Etiquette Test

74003 Ratings

Topics covered - Syllabus

  • call center training
  • ending the call
  • general etiquette
  • listening and talking
  • putting customers on hold
  • Telephone Etiquette
  • understand the caller

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Time Duration : 40

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Total Tested

69720

Total Passed - 66049

Total Failed - 9738

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